We reached here on June 16, 2016. Very special day, as it is my father’s birthdate.
The first night we went to have local food and ended at a nearby square with street musicians and some okay-ish food.
I’ll try and document my experience with pictures over the next few days.
The experience began very well. They came, they checked, the setup. It worked, but then came a bill and I questioned. The rest, is still lingering…
The started an unreachable story. Speaks volumes of their own n/w, but somehow, no one seems to care, it is all CYA (Cover Your @ss) mode. Read on…
I gave them a landline…
The only point of contention is, I had paid 3 months advance, why was I being asked to pay again. They (Franklin / Neeraj) found that the scheme the SIM was registered under by #Airtel was incorrect.
They have offered me a new SIM, I asked for pre-activated one, they have not got that to me. They couldn’t / haven’t deliver/d.
They offered me a INR 500 discount on the bill. It has not reflected in the due amount. How can I pay INR 500 less based on an email, and then they will chase me to pay the rest.
I leave it to the judgement of the company. Also for the last 2 days, Neeraj and Franklin have stopped picking my calls.
If this is how you behave / treat Platinum customers, god help the newbies.But do you really care, with so much on your plate?