Image via Wikipedia
So why do I say that?
What is that makes me so anti Hitachi as a company?
I own a 29″ Hitachi Flat screen TV. After about 7months the remote knocked off. I went to the dealer from who I bought the TV – “Sir we don’t have remote controls, but the company (Hitachi) they should have.” My question – “Why the hell do you have a Hitachi board outside your shop, if you are not the company or its representative?” Does your job end just after you’ve made a sale?
While I was there at this shop a gentleman who had bought a 32″ LCD walks into the shop. His complaint – “When is someone going to come to fix the TV to the wall unit, it’s been 2 days since the set was delivered?” Wow! Hitachi guys take a bow!!! Or should that be – bow-wow.
I sent the remote control then to Hitachi’s workshop in Okhla, New Delhi, and this is what I got to hear – Actually Sir Hitachi has stopped making such TV sets, we only make the LCD and Plasma versions. So? What has that got to do with the bloody remote control. This person first sent me another Hitachi remote with which all that I could do was set channels (Menu), something that one does once in 5-6months (depending on how screwed up your cable guy is) and of course the on-off switch. Nothing else worked. If this person was working at Hitachi, then he ought to have known this basic reality!
I am trying my best to get the original remote to work. And then I am going to sell the damn TV set. I hope some Hitachi joker at the higher position gets to read this and takes some action within his organization.
Oh and do you know that an Hitachi aircon, takes about 5mins to get going??? This is true, I have experienced this in Malaysia recently.